Reservation

Common questions for diners booking through Eatsy — what notifications you'll get, what to do if they don't arrive, how to pay a deposit, how to cancel or change your booking.

From filling in the application form, getting your account activated, sharing the booking link, to your first booking — the complete first-week roadmap.

Before-open booking review, on-the-day mark-as-arrived, no-show handling, modifications, and walk-ins — the back-office moves you'll use across one service.

Deposits are the most effective tool to suppress no-shows, but a wrong setup will lock out good customers too. This page covers the criteria, amount, policy, and operational flow.

Through Eatsy, your restaurant can appear in the "Reserve" entry points on Google Search and Google Maps. This article explains how it works and, if you prefer not to be listed, how to opt out at any time.

A no-show wipes out a table's revenue. With reminders, deposits, confirmation mode, and segmentation, most restaurants halve their no-show rate within two months — but assess your business type first; not every layer is for every restaurant.