Reservation

Common questions for diners booking through Eatsy — what notifications you'll get, what to do if they don't arrive, how to pay a deposit, how to cancel or change your booking.

From filling in the application form, getting your account activated, sharing the booking link, to your first booking — the complete first-week roadmap.

Before-open booking review, on-the-day mark-as-arrived, no-show handling, modifications, and walk-ins — the back-office moves you'll use across one service.

Deposits are the most effective tool to suppress no-shows, but a wrong setup will lock out good customers too. This page covers the criteria, amount, policy, and operational flow.

A no-show wipes out a table's revenue. With reminders, deposits, confirmation mode, and segmentation, most restaurants halve their no-show rate within two months — but assess your business type first; not every layer is for every restaurant.