PRODUCT — TAKEOUT & DELIVERY
Self-owned takeout & delivery — the orders and the guests are yours
Delivery platforms eating your margin with commission, and you can't even keep the guest list? Eatsy lets you take takeout & delivery orders through your own ordering link: no monthly fee, usage-based, and your customer data stays with you.
PICKUP ORDER
#0342
Pick up 18:40
The order and the guest contact stay with you.
fig. 01 — self-owned pickup order
Take orders on your own channel, skip the platform cut
Your own ordering link
Guests order takeout & delivery from your own link/page — not through a delivery platform.
No platform commission
Usage-based, no monthly fee, no lock-in — transparent, predictable cost.
Keep your guest list
Order contacts and history stay with you, not locked in a platform — ready for repeat-customer marketing.
Reminders, no missed orders
SMS / Email notifications keep prep, pickup, and delivery on track.
Integrates with reservations (optional)
Manage dine-in reservations and takeout in one system, with the numbers in one place.
Why owners want self-owned takeout
- Commission erodes margin: an owned channel keeps the platform cut in your pocket.
- Guest data locked in platforms: owned takeout puts the repeat-customer list back in your hands.
- Want repeat customers: you need the list before you can re-market or send offers.
- Predictable cost: usage-based, no monthly fee — pay less in the slow season.
Why choose Eatsy for takeout
Unlike a 'platform channel': (1) your own channel, no platform commission; (2) guest and repeat-customer lists travel with you for your own marketing; (3) no monthly fee, usage-based, no lock-in; (4) SMS/Email reminders, integrates with reservations.
Eatsy also has a reservation system — separate features, each works on its own. See it →
Frequently asked questions
- How do I take takeout / delivery orders?
- Through your own ordering link or page — guests order directly, and you see, prep, and fulfil orders in the back office, without going through a delivery platform.
- Is there a monthly fee? How is it priced?
- No monthly fee, no lock-in — usage-based (from NT$3 per order). Use less in the slow season, pay less; cost stays predictable.
- How is this different from delivery platforms (e.g. foodpanda, Uber Eats)?
- Those are 'platform channels': they take a commission on each order, and the guest list stays with the platform. Eatsy is 'your own channel': no platform commission, and the guest/repeat-customer list travels with you. You can use both — platforms for new reach, your own channel for repeat customers.
- How does this relate to the Eatsy reservation system?
- Takeout/delivery and reservations are both Eatsy features — use either on its own, or together. Together, dine-in reservations and takeout orders live in one system with the numbers in one place.