Reservations

A reservation system built for independent restaurants — so every booking actually shows up

Eatsy is a reservation system built for independent restaurants in Taiwan: online booking, automatic reminders by SMS and email (guests never add anything), a walk-in waitlist plus standby for full slots — the system texts the guest when a table opens — and an optional deposit step. It is usage-based — from NT$3 per booking, NT$5 with a deposit — with no monthly fee and no lock-in, so the cost follows your booking volume instead of the calendar.

Per booking
From NT$3
With deposit
From NT$5
Waitlist & standby
Built in: walk-in waitlist by phone number, plus standby for a full slot — the system texts the guest when a table opens
Monthly fee
None
Contract lock-in
None
Free trial
7 days, no credit card

Phone ringing off the hook, guests no-showing, and your list locked inside someone else's system? Eatsy brings online booking, automatic reminders, deposits, and repeat-customer tools together: usage-based, no monthly fee, your list travels with you, and reminders plus deposits help cut no-shows.

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Tonight 19:00 · to seat

Illustrative

Drag a booking onto a table, or tap a booking then a table

Illustrative · drag a booking to a table, or tap one then the other

Get the whole booking line right, in one place

  • 24/7 online booking

    Guests book online themselves — no more constant phone calls, no missed bookings at peak.

  • Automatic reminders (SMS/Email)

    Remind guests before their booking to cut no-shows — no manual call-arounds.

  • Walk-in waitlist

    A guest with no table leaves a phone number; the system texts them the moment a table frees up, so nobody shouts numbers at the door.

  • Standby for full slots

    When the slot a guest wants is already full they can join a standby list — the next person is notified automatically as soon as someone cancels.

  • Deposits & prepay

    Take a deposit for high-ticket or peak slots so guests commit and no-show cost drops.

  • No-show risk prediction

    The system flags high-risk bookings so you can act early and protect the revenue.

  • Guest data & tags (regular/blocklist)

    Contacts and spend history stay with you — your list travels with you for repeat-customer marketing.

  • Flexible rules & flow control

    Set rules by slot, table type, and party size, with flow control so a full house stays smooth.

Why independent restaurants want Eatsy reservations

  • A missed call is a lost table: online booking lets guests book themselves, even at peak.
  • No-shows cost you directly: reminders + deposits bring the no-show rate down.
  • Predictable cost: usage-based from NT$3/booking, no monthly fee, no lock-in — pay less in the slow season.
  • Your list travels with you: contacts stay with you for your own repeat-customer marketing.
  • Not a tool left to fend for itself: when something breaks, a team takes over with you.

Tonight's bookings

Confirmed 1/4

Tap a reminded or pending row to see it confirmed

Illustrative

How Eatsy restaurant reservations work

Step 1 of 4

Guest books online

Guests pick a time, table type and party size and submit a booking 24/7 — no phone calls.

Why choose Eatsy for reservations

(1) Built for independent restaurants — usage-based from NT$3/booking, no monthly fee, no lock-in; (2) your list travels with you for your own regulars; (3) reminders (SMS/Email) + deposits cut no-shows; (4) a team takes over when something breaks; (5) integrates with takeout and scheduling.

Eatsy also has takeout & delivery and a Workforce (scheduling) product. See plans →

Not a restaurant? Solo studios use the same booking for one-to-one appointments. Solo studio booking →

Monthly fee, pay-per-booking, or a booking platform: which fits your restaurant

The biggest difference between reservation systems is often not features but whether the pricing model matches your booking volume. Take last month's actual booking count and check it against these three models.
  • Monthly or annual fee

    Fits

    Restaurants with steady monthly bookings and high table turnover

    Watch out for

    In a slow month the fixed cost stays the same; before signing, ask whether there is an annual contract and what early cancellation costs

  • Pay per booking (how Eatsy works)

    Fits

    Independent restaurants with seasonal swings, new openings, or volume that is still unpredictable

    Watch out for

    At very high volume, work out the total. Eatsy is from NT$3 per booking, NT$5 with a deposit, with no monthly fee and no lock-in

  • Consumer booking platform (brings new guests)

    Fits

    Restaurants that want a platform to send them new diners

    Watch out for

    You are renting the platform's traffic, so the guest list and follow-up marketing usually stay with the platform; it is a different job from running your own bookings, and many restaurants use both

For a system-by-system comparison:Restaurant reservation systems in Taiwan 2026: how to pick

Frequently asked questions

How do I choose a restaurant reservation system? How much is Eatsy?
Eatsy is built for independent restaurants: usage-based from NT$3 per booking (NT$5 with a deposit), no monthly fee, no lock-in, with a 7-day no-card trial. When choosing, check: monthly-fee lock-in, whether your guest list travels with you, and whether a team takes over when something breaks.
How do I cut no-shows?
Two mechanisms together: automatic SMS/Email reminders before the booking, plus deposits for high-ticket or peak slots; the system also flags high-risk bookings so you can act early. Reminders go out by SMS and Email for reliable delivery.
Can guests join a standby list when a slot is full? How does the walk-in waitlist work?
Both are built in. If the slot a guest wants is full they can join a standby list, and the next person is notified automatically as soon as someone cancels. A walk-in with no table leaves a phone number and the system texts them when a table frees up — the guest never has to add anything, and nobody has to shout numbers at the door. Waitlist and standby are included in the usage-based price from NT$3 per booking; there is no separate monthly fee for them.
Is my guest list locked in?
No. Guest contacts and spend history stay with you and travel with you, so you can run your own regulars and repeat-customer marketing — not locked to a platform or system.
How is it different from other reservation systems?
Eatsy is designed for independent restaurants: usage-based (not a high monthly fee with lock-in), your list travels with you, reminders and deposits cut no-shows, and a team is there when something breaks. 100+ restaurants use it today.
Can I use it with takeout and staff scheduling?
Yes. Reservations, takeout & delivery, and Workforce (scheduling/clock-in) are all Eatsy features — use one on its own or integrate them in one system with the numbers in one place.

So every booking actually shows up

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Further reading · guides