Wine bistro·Taichung

Wine bistrohow they cut no-shows and protected every table's revenue

Weekend no-show reached 25%, leaving empty tables and lost revenue due to missed backfill

No-show rate dropped to

+0%

table turn lift

+0%

weekend revenue

About the venue

A small wine bistro in central Taichung, focused on weekend evenings with two peak nights per week.

The problem

Weekend no-show hit 25%. Last-minute cancellations were hard to backfill, leaving empty tables while guests were waiting.

How they rolled out Eatsy

Implemented Eatsy’s confirmation flow with SMS + email reminders, and added deposits for peak slots to improve show-up reliability and backfill efficiency.

Concrete results

0%No-show rate dropped to
+0%table turn lift
+0%weekend revenue

「We no longer have empty tables while guests are waiting. Bookings are more reliable, tables stay filled, and revenue has clearly improved.」
— Manager Wang

Your brand can do this too

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