How to Run a Restaurant Digital Health Check — 4 Metrics
Empty tables often aren't a food problem — diners simply can't find you online, or find you but can't book. Break your restaurant's online presence into four self-checkable areas and you'll quickly see where you're losing guests. Run the free automated check below, then read how to assess and fix each area.
餐廳數位健檢
你的餐廳，在網路上幾分？
輸入店名，30 秒看客人能不能找到你、訂到你、信任你。
免費 · 不需註冊 · 約 30 秒
The four core metrics
1. Discoverability (search / maps / AI)
Most diners Google you or check the map before deciding. An incomplete Google Business Profile, no website, or a slow mobile site gets you skipped.
Check: search your name — does your Google listing have hours, phone, website, category, photos? Open your site on a phone.
Quick fix: complete your Google listing, add interior + dish photos, make the site readable on mobile.
2. Online booking
Diners willing to book often give up if the only option is a phone call or DM. A 24/7 self-serve entry keeps the hesitant ones.
Check: can guests find an online booking entry on your Google listing and site — or only a phone number?
Quick fix: add an online booking entry, plus deposits and automatic SMS / Email reminders to cut no-shows.
3. Reputation (reviews)
Review count, rating, and freshness are the first trust gate for new guests. Too few, too old, or unanswered all deter.
Check: your Google review count, average rating, how recent the latest review is, and whether you reply.
Quick fix: invite happy guests to review, reply to every review (including negatives), keep them fresh.
4. Social & content
Instagram / Facebook / LINE and an online menu are where guests get to know you beforehand; no links or hidden dishes is a missed pitch.
Check: are your IG / FB / LINE links on your site and Google listing? Can guests see an online menu?
Quick fix: add your social official-account links to your site and listing; offer an online menu.
Close the gaps
Of the four, booking and reminders move revenue most directly. Eatsy is built for independent restaurants: online booking, deposits, and SMS / Email reminders — usage-based, from NT$3 per booking, no monthly fee, with a 7-day trial. Run the free check above first, then decide what to fix.
Run your free check now